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tmci Eve Systems CEO: Matter standard is a foundational tech
Gqnz Why the Microsoft Windows 10 upgrade nanny is now a security nightmare
Enterprises know their most affluent and engaged customers probably use iOS, so it makes sense to ensure its easy to speak together.Credit: Rawpixel Apple introduced its B2C Messages-based communication sys owala cup temApple Business Chatto the U.S. earlier this year. The service has now gone global in multiple countries with dozens of big brands signing up to offer it to customers.Applersquo live customer aidBusiness Chatis now available in Australia, Canada, France, Germany, Hong Kong, Italy, Singapore, Japan, Switzerland, and the United Kingdom.The service is like those bot-based messaging systems, bu botellas stanley t a lot more convenient. It lets customers speak to real people, and it gives users lots of control over how much information they share with a business. A LivePerson survey claims over 70 perc stanley deutschland ent of people choose a message button over a call button on a company website or app when given the option, and customer satisfaction rates are 25 percent higher for messaging than for calling.There are now over 45 big enterprises using Business Chat, including 15 in the U.S. such as DirectTV Now, Freshly and many more and another 30 names announced early October worldwide.Each company uses the service a little differently, for example: Burberry will use Business Chat to let customers check availability, get sizing and fitting information, and help place orders worldwide.West Elm is offering free home design expert services via Applersquo system. Customers can Lnpr FBI seeks social media monitoring tool
Cisco Systems posted a double-digit rise in revenue in its fiscal first quarter ended Oct. 27, with an even bigger gain in profit.First-quarter revenue was US$9.6 billion, up nearly 17 percent from $8.2 billion in last yearrsquo first quarter. Net income rose more than 37 percent to $2.2 billion from $1.6 billion a year earlier. Earnings p polene handbag er share were $0.35, up from $0.26 in last yearrsquo first quarter. In a statement, Chairman and CEO John Chambers cited balanced execution across the company in the revenue and profit rise. Chambers sees a strong future for Cisco with a second phase of Internet investment driven by multimedia and Web 2.0 technologies. As the biggest maker of routers for the Internet core and enterprises, the San Jose, California, company wins when IP owala Internet Protocol traffic grows. Excluding certain items such as employee share-based compensation, the company p stanley cup osted earnings of $0.40 per share. That beat the consensus estimate of $0.36 from financial analysts polled by Thomson Financial. Ciscorsquo revenue also surpassed the analystsrsquo; forecast.Growth in carrier router sales was a high point of the quarter, Chambers said in a conference call following the earnings report. High-end router revenue grew about 28 percent, driven by demand for IPTV and other video applications. Switching revenue grew 8 percent, possibly held back by enterprises waiting for upgrades to the Catalyst 6500 and 4500 lines |
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